Ordering Information

For your convenience, Hanko Designs offers many different ways to order our products (website, mail order, fax, phone, and retail shows).

Order Notes: We normally do not charge your credit card until time of shipping. Discounts, promotions, and adjustments will be made at time of shipping.

Our website does not have a “real time” inventory. Not all products shown will be “available” or “in stock”. We reserve the right to Back Order or Cancel any item at our discretion.


Minimum Order $5.00 usd


Website Ordering:

The Hanko Designs website is available 7 days a week 24 hours a day and features a full selection of products. You can view the image, description and price of each product. Many of the products are featured with viewable samples and technique hints. Ordering is easy and simple. Your personal and credit card information is safe and secure (security and privacy) when ordering through the web.

To Order from the Website:

  1. View the selected item.
  2. Select the “quantity” to order (default quantity is “1”).
  3. Click on “add to cart”.
  4. To continue to select products, click “back” button on your browser; OR
  5. To complete the order, click on the “checkout” button and complete the order form.

Note: No COD orders.

Web Orders Using PayPal:

  1. At “checkout” select the PayPal Option. You will be directed to the PayPal website.
  2. Sign in to your PayPal account and make your payment, or follow PayPal instructions for making a single payment.
  3. You will be returned to the Hanko Designs website to finish your transaction.
  4. Any over payments will be credit back to your PayPal account.

To Order by Mail / Postal:

  1. Select Products from website or catalog
  2. Fill out the Order form:  PDF Icon Order Form PDF
  3. Mail to Hanko Designs with payment. No COD orders

Hanko Designs
875A Island Drive
Alameda, California 94502 USA

To Order by Fax:

  1. Select Products from website or catalog.
  2. Fill out the Order form: PDF Icon Order Form PDF
  3. Fax to Hanko Designs. (510) 523-4265

Note: Orders will not be shipped until payment is received. No COD orders.

To Order by Phone:

  1. Select Products from website.
  2. Prepare a list of products to be purchased. Include item numbers and descriptions.
  3. Telephone your order to us. Credit card orders are preferred. No COD orders.

Note: If leaving an order on our message recorder, PLEASE INCLUDE YOUR TELEPHONE NUMBER.


Coupons:

  1. Enter “Coupon Code” on the order entry page in the Shopping Cart

Note: Only one coupon/discount per order.  Your order will be adjusted if more than one (1) coupon is entered.  Please contact us before you order, if you have any questions on Coupons/Discounts.

Join our E-Mail list to receive announcements about our “Coupons,  Specials, New Products, Shows, and more.”:

Join Email List Button Here

“FREE SHIPPING” Coupons and Offers are good for USA destinations only.


Retail Shows:

Hanko Designs attends a select number of stamp and craft shows on the West Coast. Many unique and limited items are offered along with show specials and discontinued items.  Join us at our next show (Show Schedule).


Retail Shipping & Packing Charges:

Shipping and Packing charges will be added to all orders shipped to United States, U.S. Military APO, and US Territory. Link to Shipping Rates

Packing charges may be added for special and/or large orders.

Please allow 5-7 working days to process and ship your order.

Delivery times vary. See US Postal website for more information.


Overnight and Expedited Shipping Requests:

If you require your order to be shipped via Overnight, 2 day, or 3 day Express Shipping, please contact us in advance by phone or email for confirmation.  Additional shipping and handling charges will be added.

Note: Shipping rates and terms subject to change without notice.


Retail International Orders (incl. Canada):

Retail International Orders will be billed Shipping & Handling based on weight and packaging requirements. International orders will be shipped via airmail unless other arrangements are requested.

We do not normally Insure International Orders. International buyers assume all risk due to loss, theft, and/or mishandling.

Visit our International Orders page for more information.


Special Orders & Large Quantity Orders:

Visit our Special & Large Orders page.


Returns & Customer Service Information:

Visit our Returns & Exchanges page.

 

All terms and conditions subject to change without notice.
Copyright © 1999 – 2016 Hanko Designs LLC. All rights reserved.